Application Analyst HR

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Application Analyst HR

(Fulltime, 38u)

“To join our IT department within the BizTech HR Team, we are hiring an Application Analyst for the HR domain. As an Application Analyst you will be the first point of contact between business and suppliers for questions, incidents and changes. You will be in charge of maintaining and monitoring the system by yourself or move to our suppliers when necessary.

Our Application Analyst understands more than just the functional aspects of the HR applications; you also know how it fits in the business processes of Action as you closely collaborate with Finance, IT, HR and Store Operations departments.”

This is your daily action

The main focus of this job lies within Functional Application Management for multiple applications within the HR domain (SuccessFactors, SAP HCM or Kronos).

The Application Analyst reports to the Senior Application analyst or Service Delivery Manager and is part of a team of 5 internal colleagues and 10 external support professionals.

As a member of the team, you will participate in IT-HR related projects, join relevant meetings, webinars for your own responsibilities, and support the process improvement of all HR domain in IT.

Meet your team

Action provides a dynamic working environment and is made up of committed, cost-conscious, customer-oriented and culturally diverse people. We enjoy working as a team and live our corporate values with simplicity in everything we do. Our Technology department adds value with centralised teams for Enterprise Architecture, IT Project & Portfolio Management, Development & Operations and multiple Business Technology (BizTech) teams.

Within the BizTech team for IT Store Applications, HR, Real Estate & Fraud, we implement the initiatives on the technology roadmap and use technology to support our business objectives.

As Application Analyst HR, you will be involved in these initiatives and consult with your team, your business counterpart, Solution Architects and the Service Delivery Manager on how we ensure an optimal solution for our users.

Curious about your new team members? Elma and Ruud can’t wait to work with you!

This is you

An Application Analyst within Action has knowledge of Retail and all the business processes within the functional area of HR. You are self-confident and show leadership by motivating application specialists and business process owners. This also means strong communication skills on a business level. Throughout your work you are organized, sticking to agreed deadlines and guidelines is no problem for you. You are result-driven and demonstrate a high level of pragmatism. Time pressure doesn’t bother you, and you work effectively on your own as well as in a team.  

Furthermore you have:

  • You have completed higher professional education, preferably in information technology 
  • You have at least 3 years of relevant work experience in IT 
  • You have at least 3 years' experience in similar role(s);
  • You are fluent in Dutch and English, both spoken and written (knowledge of French/German is a plus).
  • You are a team player

What we offer

Action’s value proposition is to offer more than expected, which isn’t limited to surprising customers, but employees as well. Action is one of the most rapidly growing retailers and such expansion brings all kinds of unique challenges to our unique and dynamic environment, as well as opportunities for career growth. This cultivates a culture of opportunity, in which you are given the responsibility to make your own decisions, the support to try new things and the freedom to grow. At Action, we stimulate you to grow with us. 


  • 24 paid vacation days, with the possibility to purchase 5 more (based on 38 hours)
  • A travel allowance
  • A company laptop and mobile phone
  • Flexible working hours
  • 15% discount on Action-merchandise
  • An attractive pension scheme

How we contribute to society

As a retailer with millions of enthusiastic customers, we take our responsibility for people and the environment seriously. That is why we seek to invest in solutions that reduce the environmental impact and improve manufacturing conditions in the countries in which we have stores and manufacture products. Click here for more information.


Do you want to work on challenging projects within the dynamic world of retail using state-of-the-art technology? Take action and apply now!  What happens next? 

  1. Our recruiter will review your application and get back to you as soon as possible. 
  2. We will then invite you to an initial interview. 
  3. We would like to get to know you better, and will ask you to complete an online assessment. 
  4. We will invite you to a second interview and discuss your assessment. You may also meet one of your future colleagues. 
  5. If we are both happy, we will make you an offer.


COVID-19 has recently forced us to look at new ways of working. Of course, the health, safety and welfare of our employees are paramount. Presently, most teams are working in a hybrid form. This means they can work from home or in the office, depending on business needs and personal preferences. We will continue to shape this after September 2021. This also means all interviews for this position will take place online. This position will be relocated to our international headquarters in Zwaagdijk when this is possible. You will then have the opportunity to work with your colleagues face to face.

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