Process Manager Commerce

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Process Manager Commerce

 ‘’Action’s Commercial Operation’s department is expending! We are looking for a result driven Process Manager that likes to build strong relationships at all levels. If you love to define, describe and implement commercial related business processes, this might be your Job! We offer you the opportunity to implement new processes, changes and drive improvements within the whole commercial department of Action!

This is your daily action

In this role you will directly report to the Head of Commercial Operations & Systems and you will work in close cooperation with the process owners and stakeholders within Action’s organization. Your team is the single point of contact for the Commercial processes where this refers to definition, documentation and implementation of such processes. For example processes related to quality, sourcing, direct import and seasonal returns. 

  • You coordinate inter-process changes with other process owners and provide process ownership through design, implementation and continuous improvement activities in the process life cycle. 
  • You identify and assimilate similar and/or overlapping activities/initiatives within Commerce.
  • You work with all functions within the Commercial domain to ensure processes are executed as designed and measured accurately and completely. 
  • You Facilitate resolution of interface problems with other process owners.
  • You align with team members and business process owners to set priorities and clearly understands business needs.
  • You communicate complex business process information in understandable fashion for optimum comprehension and acceptance.
  • You work closely together with the Product Owners Commercial.
Meet your team

The Commercial Operations&Systems department ensures that our buying activities are processed properly, and all data is accurately fed into our systems. These activities are vital in managing our operations, since our logistic, digital and marketing activities depend on it. Do you want to benefit from the opportunities offered by a commercial winner in the dynamic retail industry? Take Action!  

Curious about your new team members? Linda Peters, Arjen Hordijk, Arwin Nap, Ingrid de Bruijn and Mark Scholte  can’t wait to work with you!

This is you

The Process Manager at Action enjoys stakeholder management! Because good coordination between teams is key for this role, we expect you to have good communication skills. You have a proactive approach and execute tasks with pace and urgency. You are a commercial driven professional, that 
Besides that you also have:

  • Professional and intellectual abilities at Master level.
  • A minimum of 3 years of experience in Process Management.
  • You have extensive experience in a retail- or logistics organization.
  • Good command of English.
  • Lean process management skills are a pre
What we offer
  • Maximum amount of 38 working hours 
  • Annual bonusses between 5% - 10% 
  • 24 paid vacation days (based on 38 hours).
  • A travel allowance
  • A company laptop and mobile phone
  • The option to participate within a collective health insurance scheme
  • 15% staff discount on Action merchandise
  • Extensive education and training at our own Action Academy
  • Flexible working hours
  • for a dynamic, international organization with lots of opportunities to grow

Are you ready to take Action? Apply now!

Curious what’s next?
  1. Jorieke Hogeland will review your application and will get back to you asap. 
  2. We’ll invite you for a first job interview.
  3. We’d like to get to know you better. Depending on the position, we might ask you to take an online assessment.
  4. We’ll invite you for a second interview to discuss your assessment and you will meet with perhaps one of your future colleagues.
  5. Are we still a great match? Then we’ll make you an offer you can’t refuse!

Got Q's and need A's?

Due to COVID-19 (Coronavirus) it may take longer than usual before you receive a response to your application. In addition, physical interviews will no longer take place, but instead we will schedule a telephone conversation with you so we can get to know you better. We apologize for the inconvenience and thank you for your understanding.

Take Action!