Process Manager Distribution Center

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(38 hours per week)
As the Process Manager for Inbound DC within Action you’ll be responsible for the maintenance and execution of the SC business and change agenda. On a daily basis you’ll be working on improving the workability of processes and systems related to distribution centers Inbound / Storage and internal processes.

Your daily Actions

The combination work of process management, project management and analytics will optimize our way of working and ensure to become more efficient and effective in driving change. These will also secure our standard way-of-working, as well on process – as on our way of driving continuous improvement which we call Blue 
You’ll be responsible for designing, controlling, improving and support of all processes and related systems within your area of the Supply Chain. You report to the Manager Processes and Systems and head up  a team of Process Experts. Your team will consist of Process Experts who are focused on improving Distribution Centre related systems and processes, and be part of companywide , international and cross functional improvement or project teams. 

As a sparring partner for the business your responsibility is to maintain and improve processes and systems in order to increase availability to our customers in order to drive sales and reduce costs and complexity throughout the Supply Chain. Next to a sparring partner you also need to ensure a sufficient level of standardization of the processes and control if the operational department follows these processes. 

Together with your team you will be the point of contact for the processes for the definition, design , documentation and implementation of such processes. You will coordinate cross functional changes with other process managers and provide process ownership through design, implementation and continuous improvement activities in the process life cycle. You will pro-actively identify opportunities for improvement within the Supply Chain and the company, and you will participate in projects within the department and business domain, facilitate and / or lead Change Control Boards on relevant systems.

Additionally, you will Pro-actively monitor the use of the systems, i docs / queues, parameters, settings and other relevant key attributes of the system. You will manage priorities and changes with IT via the Change Control Board by preparing business cases or business reason for the change request, and you will manage planned maintenance or upgrades with IT and the business.

Furthermore, you will work with all functions within the Supply Chain domain and where applicable cross-functional to ensure processes are executed as designed and measured accurately and completely. You will convert business needs into possible solutions, and present the solutions back to the stakeholders.

You will act as a change agent and communicate complex business process information in understandable fashion for optimum comprehension and acceptance.

Moreover, you will execute analyses to reduce risks and develop business cases to improve and avoid risks, and you will pro-actively monitor & analyze processes to be able to identify bottlenecks and propose solutions.

Meet your team

The Processes & Systems department consists of 4 teams and a department Training. The departments main responsibility is to manage all process related topics ( i.e. process design, optimization, monitoring, support all processes ) within the E2E Supply Chain ensuring an optimal operation of our Supply Chain systems. Each team has their own area of expertise, which are DC Outbound DC Inbound,  Supply Chain Planning and Transport . As Process Manager DC Inbound your responsibility is to guide, motivate and support your team.

Who you are

You have full focus on people and a drive to make other people successful. You enjoy stakeholder management and you have several ways to convince people and win a group. You have a strong will to learn, try new things, fail, stand up and try it again. You are able to think and act outside of own discipline/department. You are structured, well organized and a teamworker. You are always striving to simplify processes to improve the efficiency.

Furthermore you have:

  • HBO level of education, for example HBO Supply Chain or Business Administration.
  • At least 5 years of experience in a similar position or in the area of processes and improvements within retail or logistics.
  • Knowledge of different Supply Chain systems like WMS and ERP, good general computer knowledge
  • Excellent communication skills, ability to effectively convey ideas, tailor communication to

What we offer

  • Market-based salary 
  • 24 holiday days and the option to buy 5 extra days a year (based on 38 hours)
  • A company laptop and mobile phone
  • Bonus
  • Flexible working hours
  • The option to participate within a collective health insurance scheme
  • 15% staff discount on Action merchandise
  • Extensive education and training at our own Action Academy


Are you ready to take Action? Apply now!
Curious what’s next?
Christina Asimakopoulou, Recruiter Supply Chain, will review your application and will get back to you asap. When you are selected you will be invited for a first job interview. When we are both enthusiast we will invite you for the second interview. In that second interview we’d like to get to know you even better. In order to do so we will ask you to take an online assessment. Are we still a great match? Then we’ll make you an offer you can’t refuse!

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