Store & Process Support Expert

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Store & Process Support Expert

32-38 hours
Do you want to be part of the heartbeat of our daily international store operations by giving optimal support and make life of our store employees even better? Keep on reading and don’t forget to apply.

This is your daily action

As Store & Process Support Expert you will report to the Team Lead Store Process and Support and you are responsible for optimal support to the international store organization. 

You have a supporting role towards the store organization and you ensure that the daily operation runs as efficiently as possible. You answer questions from the store organization, you solve issues that affect the stores and you support testing new systems, forms and processes. You evaluate this thoroughly and you document the changes. 

Besides that, you constantly align with other HQ departments like HR, Real Estate and Commerce. With all they are doing, you always keep in mind what the impact is for the stores and act as a gatekeeper for all our 1.600+ stores. This is done by joining project teams and meetings with other department.

Meet your team
This is you

As an Store & Process Support Expert you get energy from improvements and solving issues. You have excellent communication skills, feel responsible and proactively address problems.  

Furthermore you have a(n)

  • Minimum secondary vocational degree and higher professional working/thinking level
  • Minimum of 3 years of experience in retail in a Store Operations function
  • You have an in depth knowledge of store processes 
  • Good comment of Excel
  • Fluent in English, any other European language is preferred
What we offer
  • 24 paid vacation days and the possibility to purchase 5 extra days (based on full time)
  • A travel allowance
  • A company laptop and mobile phone
  • Flexible working hours
  • 15% discount on our merchandise
  • Working for a dynamic, international organization with lots of opportunities to grow

Nelleke Moormann (Recruiter), will review your application and will get back to you in due course. When you are selected you will be invited for a first (online) job interview. When we are both enthusiastic we will invite you for the second interview. In that second (online) interview we’d like to get to know you even better. To do so we will ask you to take an online assessment. Are we still a great match? Then we’ll make you an offer you can’t refuse!

Got Q's and need A's?

Due to COVID-19 (Coronavirus) it may take longer than usual before you receive a response to your application. In addition, physical interviews will no longer take place, but instead we will schedule a telephone conversation with you so we can get to know you better. We apologize for the inconvenience and thank you for your understanding.

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