Business Analyst

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Business Analyst, Store Operations

(32-38 hours per week)

Do you want to help us improve Action's inventory management and customer satisfaction by making sure our stores always have their favorite articles available? Are you data-driven and good at stakeholder management? In that case, we are looking for you! Please continue reading.

This is your daily action

As a Business Systems Analyst, you will improve our stores' stock data reliability, heavily contribute to processes optimization and shrinkage reduction(missing products and losses) based on data driven decision making. You will process operations executed in stores, be responsible for the data analysis of order/return details stock control and goods processes across all our 12 markets and reflect the that data in reports for the management and your counterparts (teams from Logistics, Supply Chain, etc) 

In a nutshell your tasks and responsibilities are:

  • develop insights & identify issues with regard to our stores' stock reliability: reporting and analysis of availability and store stock 
  • monitor stores ordering and pushes; drive improvements to reduce & minimize returns 
  • book freight and incoming controls; validate and coordinate order & delivery schedules 
  • drive continuous improvement of our stores' stock reliability and goods processing
  • investigate and implement store stock management process improvements in line with the Store Process Improvement team
  • adopt an innovative and digital approach to support or develop project-related business cases linked to labour costs
  • be the point of contact for incidents and questions about our stores' inventory management for line management
  • draw up clear and accurate (management) reports that provide insight into information that is relevant to the company

Meet your team

The Store Operations department offers service in three areas: productivity, personnel management and inventory management. The team organizes and structures the daily activities of all stores in Europe and works together with the regional managers, Country HR and Supply Chain. When our stores are well organized and efficiently stocked, our employees are able to serve their customers in the best, most efficient way. Do you want to be jointly responsible for optimal shopping processes in over 2.260 stores throughout Europe? Then come and join our team!
Curious about your new team members? Rudy, Jelle and Jacques can’t wait to work with you!

This is you

  • A Business Analyst at Action has excellent analytical and planning skills. You have an eye for detail and you see helping to manage, further develop, improve and implement our store stock management processes as a challenge. You have an affinity for inventory management and can convert this into data models and process improvements. You can explain and translate data into business language to various local and cross-border stakeholders. 
  • You also have the following:
  • A Bachelor's or Master's degree in Business, Finance or Economics, preferably
  • At least 3 years' work experience in a similar analyst role, retail, telecom, production/manufacturing, logistics, etc 
  • Excellent command of English (both spoken and written)
  • Advanced Excel experience (essential)

What we offer

You will work in a team of professionals within an international environment. Action has over 2.260 stores in 12 European countries and opens a number of new stores every week. The rapid growth of the organization continues continuously. Not only is Action growing, but there are also career opportunities for you to develop within the company.

  • Market-based salary based on a 38-hour work week 
  • 24 vacation days, with the option to purchase 5 extra days based on a 38-hour work week
  • Travel allowance
  • A company laptop and mobile phone
  • 15% staff discount on your purchases at Action 
  • The possibility to participate in a group health insurance policy 
  • Extensive range of education and training at our own Action Academy

How we contribute to society

If you only know Action from the stores, a world will open up for you when you join us. For example, we are working hard behind the scenes to make a positive impact on society and the environment. Did you know, for example, that we sponsor more than 2,000 children worldwide who are growing up in an SOS Children’s Village? That our team reflects the diversity of our customers, including 124 nationalities? That we already source 70% of our wood products and 86% of our cotton sustainably? And that only energy-efficient LED lighting is used in more than half of our stores? Yes, that is also Action. Curious about what other initiatives we’re facilitating? Join our team and find out for yourself.


Take action and apply now!
The next steps

  1. Our recruiter will review your application and get back to you as soon as possible.
  2. We invite you for a first job interview.
  3. We would like to get to know you better, which is why we ask you to take an online assessment.
  4. We will invite you for a second interview and we will discuss your assessment
  5. Are will still a great match? Then we will become new colleagues!

Waar wacht je nog op? Kom in actie!

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