Learning Specialist (L&D)

Location: Zwaagdijk (Noord Holland)
Contract: Full time (32–38 hours per week)

Are you looking for a varied role where you can make a real impact on the development of thousands of employees across Europe? As a Learning Specialist within our Supply Chain organisation, you will develop learning solutions for our European distribution centres. You will be based at our head office in Zwaagdijk (Noord-Holland).

At Action, we’re growing rapidly. Every year, we open new stores and distribution centres in both existing and new countries. This calls for effective, practical and scalable learning solutions. Within Action, we have our own dedicated learning team for Supply Chain, which works closely with the central L&D department (HR).

This is your daily action

As a Learning Specialist, you will support supply chain employees in their development: from ensuring a smooth start during the induction period to learning new tasks or progressing to the next role. You will design and develop learning solutions that really work in practice, such as e-learning modules, short instructional videos, interactive 360-degree photos and other digital learning formats. In addition, you will ensure robust performance support solutions in our distribution centres.

You will be the subject matter expert and sparring partner within our Supply Chain in the field of learning and development. Drawing on your knowledge and experience, you will advise the business on learning strategies and methods suited to a fast-growing, international environment. You will justify decisions, weigh up alternatives and contribute ideas for sustainable and scalable learning solutions. In doing so, you will move comfortably between the operational level, where you develop and implement initiatives yourself, and the tactical level, where you provide direction, drive improvements and look ahead. 
What does that look like in practice?
As a Learning Specialist within Supply Chain, you are responsible for learning projects from A to Z.

You will:

• Analyse operational tasks and performance needs in our distribution centres
• Translate these needs into clear learning objectives and curricula
• Design and develop learning solutions yourself, such as: 
  
  • E learning modules
  • Short instructional videos
  • Visual work instructions and job aids
  • Performance support tools for the shop floor
• Pilot and implement learning solutions in practice, together with operations and DC setup teams
• Improve and standardise work instructions and training materials across all warehouses
• Act as a sparring partner for stakeholders such as DC trainers, process experts and mid management
• Contribute to one global learning approach for all European distribution centres

You move comfortably between hands on development and advisory work, always with a strong focus on practical impact.

Meet your team

You work closely with:

• Other Learning Specialists within the Supply Chain learning team
• DC setup team trainers
• Process and subject matter experts
• HR L&D colleagues

Together, you ensure learning solutions are scalable, consistent and directly applicable in daily operations.

This is you

You enjoy improving learning and performance in an operational environment. You take ownership, work in a structured way and are comfortable challenging stakeholders when needed. You combine learning theory with hands on execution.

In addition:

• A bachelor’s degree, for example in educational science, instructional design, learning and development or a similar field
• At least 5 years’ relevant work experience in learning & development, instructional design and/or online learning
• Strong hands on content development skills (e learning, video, visual materials)
• Experience with Articulate 360 and a Learning Management System 
• Solid knowledge of learning models such as ADDIE, 5 Moments of Need and task analysis
• Ability to manage stakeholders and run learning projects independently 
• Fluent in English (both oral and written). Dutch is a plus. 
• Willing and able to work onsite in Zwaagdijk at least 3 days per week

What we offer

Surprisingly much! From our international headquarters in the Netherlands you have an impact on what happens in our stores across Europe. We welcome more than 15 million customers every week in more than 3,000 stores in 14 European countries. We have great growth ambitions. For Action and for you. Because our growth means that you can always take new steps. A different position, an interesting innovation project, new skills: you can continue to develop as a professional. And all this in a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost conscious and respect.

Did you know that you can also count on us for:

• A market-based salary based on a 38-hour work week
• An annual bonus between based on company and personal performance
• 24 days of holiday and the option to buy 5 extra days (based on 38 hours per week)
• A temporary contract with the intention of offering you a permanent contract in the long term
• Flexible working hours and the possibility of working up to 40% from home, of course in coordination with your team and manager
• 15% staff discount on your purchases at Action 
• A good pension scheme, collective health insurance and travel expenses allowance

How we contribute to society

If you only know Action from the stores, a world will open up for you when you come and work with us. We work hard to make a positive impact on society and the environment. Did you know, for example, that we sponsor more than 2,500 children worldwide who grow up in an SOS Children's Village? That our team reflects the diversity of our customers, including 155 different nationalities? That we purchase 94% of our wood products and 100% of our cotton sustainably? And that almost all our stores only use energy-efficient LED lighting? Yes, that is also Action. Curious about what other initiatives we're facilitating? Join our team and find out for yourself.

Interested?

We are proud to be an inclusive employer, and we warmly invite anyone who recognises themselves in the vacancy to apply. So take action and respond to this vacancy now!

What happens next:

1. Response to your application within 14 days (and usually earlier)
2. First meeting with the manager and a colleague
3. Online assessment to get to know you better
4. Second interview with your recruiter, among others
5. Welcome to Action…

Throughout the process, your recruiter is your permanent point of contact and is available to answer any questions you may have.

Integrity is very important to us. Pre-employment screening is therefore part of the process for this vacancy. Ask your recruiter for more information.