Privacy Statement

This Privacy Statement provides information about the data we process that belongs to the visitors of the ‘workingwithaction’ website (

The data controller for the personal data described in this Privacy Statement is Action Service & Distributie B.V. (headquarters and distribution centres) and Action Nederland B.V.  (stores).

Action respects your privacy. We handle any data shared with us carefully and process it in accordance with applicable legislation.

What data do we process and why?

When you apply to a specific or open vacancy, we ask you to submit data that we need for the application process, such as your first name, last name, postal code, email address and telephone number. We may ask for a motivational letter to learn more about your reasons for applying, as well as a C.V to determine your background (education and/or working experience). For some roles, a motivational letter is not required.

When you use WhatsApp to apply, we may receive the following data: telephone number and the content of your conversation with us (first name, postal code, number of available hours per week and age). We cannot see your profile picture and will not store it. No cookies or similar technology will be stored on your (mobile) device for your application via WhatsApp. Action is not responsible for data processed by WhatsApp itself. We recommend that you read WhatsApp’s privacy statement: WhatsApp Privacy Statement. In addition, the general terms and conditions of WhatsApp Inc. apply to the use of WhatsApp.

We may also receive your application data when you apply through a job board. We recommend that you consult the privacy statements of job board websites as well.

In addition, we may store information obtained from your references.

For some roles, we ask several additional questions in order to gain a better understanding of your experience, expectations and availability.

We need the aforementioned data for following up on your application and in order to make a proper assessment of your candidacy for the role. Providing your data is not mandatory. If you decide not to share this data with us, we will be unable to process your application.

Job alert

If you wish to stay up-to-date with our latest vacancies, you can set a job alert. We register your email address to carry out this search. In order to send the relevant vacancies, we need to know the areas in which you’d like to work, what you’d like to do and your distance to the workplace. We will then process your personal details on the basis of your consent.

This job alert profile will be retained as long as you wish to receive Action vacancy details. You have to option to unsubscribe with every job alert that we send you.


Some roles will involve an assessment to determine your suitability. The results of this assessment may be used for your personal development plan if you end up joining Action. website visit

Action makes use of cookies and other technology at Cookies are small information files that are stored on the device you use to visit our website, such as a computer, mobile phone or tablet. Action uses various types of cookies. Want to know exactly what cookies are being used? Click here.

Functional cookies
Functional cookies are necessary to make the website work properly. This includes cookies that make sure:

  • it is safe to use our website;
  • your browser settings are read to optimise our website for your specific screen. 

Analytical cookies
Analytical cookies are used to collect anonymous statistics on the users of our website. Measuring the website use allows us to improve our website, which benefits you as well.

Marketing cookies
Tracking cookies allow us to track your surfing behaviour on our website. This allows us (and advertisers) to display personalised online adds and custom content based on your surfing behaviour.

Social Media plug-in cookies
Social media plug-in cookies enable social media website functionality, e.g. a Google map with an interactive itinerary, a ‘like’ button for Facebook or the exchange of information such as sharing vacancies and viewing social media videos.  

Deleting or disabling cookies
You can disable our cookies. Do keep in mind that this may also disable certain functionalities on the website. Find out how to disable or delete cookies below:

With whom do we share your personal data?
Action may collaborate with third parties in order to help us find new colleagues. These third parties may need access to (part of) your data. We make sure that these third parties handle your data carefully and comply with all regulations. We will not forward your information to third parties for commercial purposes.

Links to other websites
Our website contains links to other websites, such as Facebook, LinkedIn and Instagram. This Privacy Statement only applies to our own website and we recommend that you read the privacy statement and/or cookies statement of the referred websites as well.

How long will we keep your data on file?
The personal data you share with Action is stored by Action for four weeks after the application procedure has been completed. If you consent to it, we will store your data for one year in order to bring other vacancies to your attention in the future. Your data will be deleted once this term has passed. If you join Action as an employee, your data is included in your personnel file.

The personal data you share with Action for an open application is stored by Action for a period of one year after the application procedure has been completed.

Action may decide to anonymise a proportion of your personal data and use it for analytical and research purposes. This will always involve anonymising your data.

Securing your data
Action handles your personal data with extreme care. We have implemented various technical and organisational measures in order to protect your personal data from loss or unlawful utilisation. For example, we secure our systems and applications in accordance with the applicable standards for information security. This also applies to any third parties we may collaborate with.

View, change, block and delete your data
If you want to view, change, block or delete your personal data, you can contact our recruiters via:

Action Recruitment
Perenmarkt 15
1681 PG Zwaagdijk-Oost
phone: +31 (0)228 56 56 56

We will process your request as quickly as possible, in accordance with legal requirements.
In order to prevent unauthorised activity, we will ask you to provide certain data that we already have in order to verify that you are indeed the subject of the data. We may ask you to identify yourself. When it concerns access to personal data linked to a cookie, we request that you submit a copy of the cookie in question. You can find it in your browser settings.

You are entitled to filing a complaint with the Dutch Data Protection Authority.

Contact details
For questions or complaints about your privacy and/or this Privacy Statement, please contact our Privacy Officer using the contact details below:

You are entitled to filing a complaint with the Dutch Data Protection Authority

Perenmarkt 15
1681 PG Zwaagdijk-Oost

Telephone: +31 (0)228 56 50 80