Employee and Labour Relations Manager

As Employee & Labour Relations Manager at Action’s International HQ in Zwaagdijk-Oost, you'll play a pivotal role in streamlining and leading the labour and employee relations activities across 14 countries. You'll be at the heart of a dynamic, fast-growing retail organization where your legal and strategic expertise will truly make a difference.

What will you do?

Labour relations management:

• Develop, implement and execute employee and labour relations strategy and process, aligned with business objectives and EU labour legislation.
• Draft and update HR policies to reflect legislative changes and best practices.
• Provide guidance to HR teams and managers on labour relations matters.

Employee relations management:

• Handle sensitive and complex employee relations cases, including grievances, investigations and disciplinary actions to ensure a fair and consistent handling.
• Prepare or review investigations reports and recommend appropriate corrective actions.
• Provide guidance to HR partners on best practices
  
  

Meet your team

You’ll be part of the Legal team within our international HR department at Action HQ. This team works closely with HR Operations and Compensation & Benefits. You’ll collaborate with colleagues across Europe in a supportive and professional environment where teamwork, simplicity, and respect are central to everything we do.

Are you interested? We'd love to hear from you
Does this job appeal to you, and are you ready to get started as an Employee & Labour Relations Manager? Take action and apply for this vacancy.

This is you

You’re strategic, pragmatic, and calm under pressure. You understand complex labour and employee issues and communicate clearly with stakeholders at all levels.

In addition you bring:

• A Bachelor’s degree in HR, Law or related field.
• Over 8 years of experience in similar roles.
• Solid experience in a large, international organisation.
• Demonstrable experience in developing and implementing international HR policies.
• Fluency in Dutch and English (spoken and written), knowledge of French/German is considered a plus.
• Strong relationship-building and advisory skills, ability to manage sensitive information/situations with discretion and professionalism.

What we offer

Surprisingly much! From our international headquarters in the Netherlands you have an impact on what happens in our stores across Europe. We welcome more than 15 million customers every week in more than 3,000 stores in 14 European countries. We have great growth ambitions. For Action and for you. Because our growth means that you can always take new steps. A different position, an interesting innovation project, new skills: you can continue to develop as a professional. And all this in a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost conscious and respect.

Did you know that you can also count on us for:

• Competitive salary based on a 38-hour workweek;
• Short- and long-term incentive plans;
• Choice between a lease car or car allowance;
• Working in the office has our preference (at least 60% of the time);
• Pension scheme;
• Collective discount on health insurance;
• Working at a traffic-free location just 30 minutes from Amsterdam.
  
  

How we contribute to society

If you only know Action from the stores, a world will open up for you when you come and work with us. We work hard to make a positive impact on society and the environment. Did you know, for example, that we sponsor more than 2,500 children worldwide who grow up in an SOS Children's Village? That our team reflects the diversity of our customers, including 155 different nationalities? That we purchase 94% of our wood products and 100% of our cotton sustainably? And that almost all our stores only use energy-efficient LED lighting? Yes, that is also Action. Curious about what other initiatives we’re facilitating? Join our team and find out for yourself.

Interested?

We are proud to be an inclusive employer, and we warmly invite anyone who recognises themselves in the vacancy to apply. So take action and respond to this vacancy now!

What happens next:

1. Response to your application within 14 days (and usually earlier)

2. First meeting with the manager and a colleague

3. Online assessment to get to know you better

4. Second interview with your recruiter, among others

5. Welcome to Action…

Throughout the process, your recruiter is your permanent point of contact and is available to answer any questions you may have.

Integrity is very important to us. Pre-employment screening is therefore part of the process for this vacancy. Ask your recruiter for more information.