IT Program Manager Store Operations

(Fulltime / Parttime, 32-38 uur per week)

We are looking for an IT Program Manager with strong experience in the Store Operations domain. Someone who has mastered the skill of keeping tactical overview, driving stakeholder value combining this with a keen understanding of details. Someone who has a pragmatic, hands-on attitude and enjoys to lead change in an challenging environment that offers many opportunities for further improvement.

With over 2500+ stores in Europe, Store Operations plays a key role in Action’s success today and in being scaled and ready for tomorrow. To achieve these goals, Programs and also smaller projects are continuously started, relying heavily on successful delivery of Technology capabilities. 
Are you ready to join our team? Are you going to ensure that our organization can continue to achieve rapid international growth and pursue to optimize it?
 

This is your daily action

Meet your team

Our IT department adds value with dedicated horizontal / functional teams for Business domains (eg Store Operations), a Development & Operations team to manage shared Technology services, a team for Data Analytics & Business Insights. Furthermore, supportive teams for Projects & Portfolio  management, Architecture and Security. Over 500 people work daily in and for Technology, the larger part on change. Keeping up with the challenges and expansion objectives at Action requires the best talent. 
Do you want to work on challenging projects within the dynamic world of retail with state-of-the-art technology? Take Action! 
 

This is you

As an IT Program Manager you are analytically strong, creative and you have senior project management skills. You have a service-oriented, proactive and no-nonsense attitude and you are able to communicate and cooperate substantively at various (international) levels within the organization. You also have a clear vision and know how to implement it. A positive and proactive attitude towards change and innovation is essential in this. Our formula with a surprisingly complete assortment and competitive prices also requires an entrepreneurial, critical and pragmatic attitude with high cost awareness.

And furthermore:

• At least 10 years of work experience as an IT Program Manager with adequate track record
• You have knowledge of traditional (Prince 2) and Agile (Scrum) methodologies 
• Experience in managing and delivering project portfolio’s is an advantage
• Experience within the Store Operations / Retail industry is required
• Excellent command of Dutch and English (written and spoken)
• Knowledge of German and / or French language is an advantage

What we Offer

Quite a lot, actually! From our bustling headquarters in the Netherlands, you will have an impact across the whole of Europe. We're now up to more than 2,500 stores in 11 countries and millions of smiles from our customers – and we're not stopping there, because we have major growth ambitions, both for Action and you. Our growth means you can always take new steps to develop as a professional, whether that means a different position, an interesting innovation project or new skills. And you can do all that in a culture where we truly embrace our shared values: customer focus, teamwork, simplicity, discipline, cost-consciousness and respect.

You can also count on Action for the following:

• A competitive salary based on a 38-hour week
• A company car or car allowance
• An annual bonus based on achieving company and personal targets
• 24 days' holiday with the option to buy five additional days (based on 38 hours per week) 
• A temporary contract with the intention of offering you a permanent contract in the long term
• Flexible working hours and the option to spend 40% of your hours working from home (in coordination with your team and manager)
• 15% staff discount on your purchases at Action 
• A good pension scheme, collective health insurance and travel allowance (Zwaagdijk-Oost is reachable from Amsterdam by car in just 30 minutes on uncongested roads
   

How we contribute to society

If you only know Action from the stores, a world will open up for you when you join us. For example, we are working hard behind the scenes to make a positive impact on society and the environment. Did you know, for example, that we sponsor more than 2,000 children worldwide who are growing up in an SOS Children’s Village? That our team reflects the diversity of our customers, including 124 nationalities? That we already source 70% of our wood products and 86% of our cotton sustainably? And that only energy-efficient LED lighting is used in more than half of our stores? Yes, that is also Action. Curious about what other initiatives we’re facilitating? Join our team and find out for yourself.
 

Interested?

We are proud to be an inclusive employer, and we warmly invite anyone who recognises themselves in the vacancy to apply. So take action and respond to this vacancy now!

What happens next:

1. Response to your application within 14 days (and usually earlier)
2. First meeting with the manager and a colleague
3. Online assessment to get to know you better
4. Second interview with your recruiter, among others
5. Welcome to Action…

Throughout the process, your recruiter is your permanent point of contact and is available to answer any questions you may have.