Manager Store Communications

Full-time 38 hours

Have you already earned your stripes in retail and are you eager to support 2600+ stores across Europe? Look no further! Action is looking for a Manager - Store Communications who can take our team to the next level!. Are you ready to make a great impact  within the fastest growing retailer in Europe?
 

This is your daily action

As a Manager - Store Communications you and your team of 4, will be responsible for the daily/ weekly communications to the whole retail operations network. You ensure that the messages are timely, simple and relevant, ensuring that local teams focus on helping our customers and running the daily operation. You will collaborate with all departments in the International Headquarters and Country teams, acting as a gatekeeper for our colleagues in the stores. 

In addition, you will play an important role in Action’s rapid expansion! At Action, we aim to open new stores in 2 countries per year, and you ensure that the intranet enviroment, along with the relevant material, is set up on time, in the local language for our new colleauges to use.
Above all, you have the opportunity to shape the future design of our Store Communication. As a Product Owner of our new intranet, you will be shaping the requirements and setting up a new way of working, that is scalable and leverages the potential of the latest technologies in the market! 

In addition:

• You establish clear working agreements with all the departments, about how and when to deliver content,  challenge this content where needed and to turn it into high quality communication.
• You ensure that your team can operate optimally by continuously optimizing internal processes and documenting/structuring them for the team.
• You will be the content owner for all related projects and responsible for the associated supplier contracts.
   

Meet your team

The Store Communications department is part of the Central Store Operations team and is based at the international head office in the Netherlands.
The Store Operations department is responsible for the overall design of how Action stores are operated. The team drives the strategic roadmap of improvments and ensures that all processes and systems run in the most optimal way. Above all, the team provides support to Action’s retail network so that our customers get the best product offering and in-store experience. Do you want to be part of Action’s success story? Then, take Action!

Excited to meet your new colleagues?  Panagiotis and Gina are looking forward to work with you!
 

This is you

You're naturally organized, taking responsibility and always proactive in your work. Stress-resistant, you thrive working from deadline to deadline. Additionally, you're assertive and adapt at building connections.

In addition:

• You are educated at Bachelor’s degree level in Business or Communication; A Master’s degree is a plus
• Minimum 5 years of experience in retail operations, communication and/or business process optimization
• You have an excellent command of English, both spoken and written. And any other European language is  a big plus.
   

Our offer

Surprisingly more! From our bustling home base in the Netherlands, you’ll have an impact on the whole of Europe. The counter now stands at more than 2,500 stores in 12 countries and millions of smiles from our customers. And we have big growth ambitions. For Action and for you. Because our growth means that you can always take new steps. A different job, an interesting innovation project, new skills: as a professional you can develop without limits. And all this in a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost conscious and respect.

Did you know that you can also count on us for:

• 24 vacation days, with the option to purchase 5 extra days based on a 38-hour work week
• an annual bonus based on business and personal performance
• 15% employee discount on your purchases at Action;
• Flexible working hours and the option to work 40% of your working hours working from home (in coordination with your team and manager) 15% staff discount on your purchases at Action
• A good pension scheme, work from home allowance, collective health insurance and travel allowance (Zwaagdijk-Oost is reachable from Amsterdam by car in just 30 minutes on uncongested roads or through public transport, using the shuttle bus from Hoorn train station)
   

How we contribute to society

If you only know Action from the stores, a world will open up for you when you join us. For example, we are working hard behind the scenes to make a positive impact on society and the environment. Did you know, for example, that we sponsor more than 2,500 children worldwide who are growing up in an SOS Children’s Village? That our team reflects the diversity of our customers, including 124 nationalities? That we already source more than 92% of our wood products and 100% of our cotton sustainably? And that only energy-efficient LED lighting is used in more than half of our stores? Yes, that is also Action. Curious about what other initiatives we’re facilitating? Join our team and find out for yourself.
 

Interested?

We are proud to be an inclusive employer, and we warmly invite anyone who recognizes themselves in the vacancy to apply. So take action and respond to this vacancy now!

What happens next:

1. Response to your application within 14 days (and usually earlier)
2. First meeting with the manager and a colleague
3. Online assessment to get to know you better
4. Second interview with your recruiter, among others
5. Welcome to Action!

Throughout the process, your recruiter is your permanent point of contact and is available to answer any questions you may have.