Communication Specialist

(Fulltime, 38 hours per week)

Are you a strong communicator who enjoys connecting internal and external stakeholders? As a Communication Specialist within Supplier Management, you ensure clear, consistent, and impactful communication towards both our suppliers and internal organization. You play a key role in strengthening relationships, increasing transparency, and improving collaboration within one of Europe’s fastest-growing retailers.

This is your daily action

• Oversee and coordinate all communication activities towards suppliers
• Advise internal stakeholders on their communication approach
• Develop and execute communication plans, tools, and events in line with guidelines
• Create content for newsletters, online training, websites, and documentation
• Responsible for all supplier communication (announcements, updates, ad hoc messaging)
• Manage and further develop the supplier training platform
• Coordinate projects involving multiple stakeholders with medium impact
• Support larger projects and ensure successful execution
• Continuously improve communication processes
• Document management
• Manage documentation and version control
• Maintain all supplier agreements
• Stakeholder feedback
• Set up and manage feedback loops with internal and external stakeholders
• Organize bi-annual supplier surveys
• Analyze results and initiate improvement actions

Meet your team

You will join the Supplier Management team, part of the Commerce department. This team focuses on strengthening collaboration between the organization and its suppliers. You will work closely with internal stakeholders and external partners and report to the Head of Supplier Management.

This is you

You are a proactive and structured communicator who enjoys maintaining oversight and managing multiple projects at the same time. You easily switch between stakeholders and can translate complex information into clear and concise messages. You take ownership of your work and are constantly looking for ways to improve processes and communication.

Requirements

• Bachelor’s degree level (HBO)
• At least 5 years of relevant experience in a commercial or administrative role (or 10 years in a similar role)
• Excellent command of both Dutch and English
• Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
• Strong communication and stakeholder management skills
• Well-organized, accurate, and results-driven
• Proactive, service-oriented, and flexible mindset

What we offer

Surprisingly much! From our international headquarters in the Netherlands, you have an impact on what happens in our stores across Europe. We welcome more than 15 million customers every week in more than 3,300 stores in 14 European countries. We have great growth ambitions. For Action and for you. Because our growth means that you can always take new steps. A different position, an interesting innovation project, new skills: you can continue to develop as a professional. And all this in a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost conscious and respect.

Did you know that you can also count on us for:

• A market-based salary based on a 38-hour work week
• An annual bonus between 5 and 10% based on company and personal performance
• 24 days of holiday and the option to buy 5 extra days (based on 38 hours per week)
• Flexible working hours [OPTIONAL/ADJUSTABLE] and the possibility of working up to 40% from home, of course in coordination with your team and manager
• 15% staff discount on your purchases at Action 
• A good pension scheme, collective health insurance and travel expenses allowance // a lease car or mobility allowance (Zwaagdijk-Oost is traffic jam-free and only 30 minutes by car from Amsterdam)

How we contribute to society

If you only know Action from the stores, a world will open up for you when you come and work with us. We work hard to make a positive impact on society and the environment. Did you know, for example, that we sponsor more than 2,500 children worldwide who grow up in an SOS Children's Village? That our team reflects the diversity of our customers, including 166 different nationalities? That we purchase 94% of our wood products and 100% of our cotton sustainably? And that almost all our stores only use energy-efficient LED lighting? Yes, that is also Action. Curious about what other initiatives we’re facilitating? Join our team and find out for yourself.

Interested?

We are proud to be an inclusive employer, and we warmly invite anyone who recognises themselves in the vacancy to apply. So take action and respond to this vacancy now!

What happens next:

1. Response to your application within 14 days (and usually earlier)
2. First meeting with the manager and a colleague
3. Online assessment to get to know you better
4. Second interview with your recruiter, among others
5. Welcome to Action…

Throughout the process, your recruiter is your permanent point of contact and is available to answer any questions you may have.

Integrity is very important to us. Pre-employment screening is therefore part of the process for this vacancy. Ask your recruiter for more information.