People Development Specialist - Performance

(Fulltime, 38 hours per week)

Do you have a passion for retail and want to play a key role in developing our employees based on their performance, both in the Netherlands and internationally? This is your chance to contribute to the success of Action!

This is your daily Action

As a Talent Specialist - Performance within Action, you will play an important role in helping us identify what our employees excel in, where they need to develop, where their ambitions lie and what we need to do to support them to reach that goal. As our organization continues to grow, expanding across Europe, we're dedicated to investing in our talents as they are the key to our success. In this role, you will focus on key processes of performance management. You will contribute to defining performance management tools and take a lead role in ensuring daily running of these processes. 

Your key responsibilities are:

• Drive and manage the mid-year and year-end performance review processes, ensuring alignment with organizational goals.
• Coordinate quarterly people reviews, including the preparation of 9-box grids to assess talent and identify high-potential employees.
• Collaborate with leadership and HR teams to monitor and report on succession plans, talent ratings, and key development actions.
• Administer and maintain performance management systems, ensuring data accuracy and consistency.
• Provide regular reporting on performance ratings, talent metrics, and progress against strategic objectives.
• Partner with managers and HR business partners to ensure high-quality performance conversations and alignment on development plans.
• Act as a subject-matter expert on performance management policies, tools, and best practices.
• Identify and implement process improvements to enhance the efficiency and effectiveness of performance management activities.
• Stay up-to-date with industry trends and recommend enhancements to performance frameworks, tools, and methodologies.

Meet your team!

Action HR has grown into a strategic Centre of Excellence in recent years. Within our department, the Recruitment team is recruiting new employees for our international head office. Compensation & Benefits is responsible for everything related to salary, bonuses, leased cars and other employment conditions. People development ensures that all our employees are given opportunities to develop and grow. HR Projects is developing various projects to make our HR department even more valuable within Action. Our Shared Service Center serves our Country Offices, for example with payrolling. Finally, each support department has its own HR advisor who looks at the inflow and outflow of employees and connects departments with our overarching HR team. Do you want to contribute to the further professionalization of our HR organization with your ideas? Take Action! 

This is you

As a People Development Specialist - Performance, you are able to lead with your knowledge of the topic and have the ability to drive the topic you own from development of concept to implementation. At action, we keep things simple, which enables us to go from idea to practice at a fast pace. If you enjoy taking the lead in driving progress in an area and can define needs, identify a plan of action, bring insights on the best way forward, and execute with pace, this is for you. You can expect an environment that is supportive and where you can take action and make things happen! 

You also have:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• At least 3-5 years work experience in the field of People & Talent Development within a complex HR setting.
• Proven experience in performance management, talent management, or a related HR discipline.
• Strong understanding of performance review processes, including ratings, 9-box grids, and succession planning.
• Proficiency in performance management systems and tools (e.g., Workday, SuccessFactors, etc.).
• Excellent analytical skills, with the ability to interpret and present data-driven insights.
• Strong communication and interpersonal skills, with a collaborative mindset.
• High attention to detail and ability to manage multiple priorities effectively.
• You are fluent in English (both spoken and written).
   

What we offer

Surprisingly more! From our bustling home base in the Netherlands, you’ll have an impact on the whole of Europe. Today we have more than 2,500 stores in 12 countries and millions of smiles from our customers. And we have big growth ambitions. For Action and you. Because our growth means that you can always take new steps. A different job, an interesting innovation project, and new skills: as a professional, you can develop without limits. And all this in a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost consciousness, and respect.

Did you know that you can also count on us for:

• 24 vacation days, with the option to purchase 5 extra days based on a 38-hour work week
• An annual bonus based on company and personal performance
• Flexible working hours and the option to work 40% of your working hours from home (in coordination with your team and manager)
• 15% staff discount on your purchases at Action 
• A good pension scheme, collective health insurance and travel allowance (Zwaagdijk-Oost is reachable from Amsterdam by car in just 30 minutes on uncongested roads or through public transport, using the shuttle bus from Hoorn train station)
   

How we contribute to society

If you only know Action from the stores, a new world will open up for you when you join us. As an example, we're working hard behind the scenes to make a positive impact on society and the environment. Did you also know that we sponsor more than 2,500 children worldwide who are growing up in an SOS Children's Village? Or that our team reflects the diversity of our customers, representing 124 nationalities? Or that more than 92% of our wood products and 100% of our cotton comes from sustainable sources? Or that we only use energy-efficient LED lighting in more than half of our stores? Yes, that's Action, too. If you're curious about what other initiatives we're taking, join our team and see for yourself.
 

Interested?

We're proud to be an inclusive employer, and we warmly invite anyone who sees themselves in the vacancy to apply. So take action and respond to this vacancy now!

What happens next:

1. Our recruiter will review your application and get back to you as soon as possible.
2. We invite you for a first job interview.
3. We will invite you for a second interview and we will discuss your assessment
4. Are will still a great match? Then we will become new colleagues!

Throughout the process, your recruiter is your permanent point of contact and is available to answer any questions you may have.